With each passing week it becomes clearer and clearer that there is unlikely to be an end to the current instability any time soon. As restrictions on movement are paused, rolled back, stepped forward or even abandoned in favour of full-lockdowns in some areas, we are all learning and adapting in real time to ongoing change.

Most practices have been digital for some time now, but not all digital solutions are the same. Unless you have a Cloud-based practice management solution which allows you to access every aspect of your business – from a patient’s entire clinical history; your ADY by practice or treatment; treatment plan uptake; cashflow breakdown; or an analysis of your appointment book performance –  then you cannot really control or direct your Practice remotely.