It is a truism that in business, if you are not going forward, then you are going backwards. Sitting still is not an option if you want your practice to succeed and to thrive. 

If your Practice Management Software isn’t directly helping to improve efficiency & drive down costs across your Clinic, then what exactly is it doing? In an ever-changing world of technology, keeping up to date with the latest software and the widest functionality can mean the difference between actively saving time & money every single day, or not. 

Many practice management systems now offer a Patient Portal as a key feature, and the terminology has become well and truly embedded in the clinical and dental sectors. But what does it actually mean? What is a Patient Portal and how might it actually help you in the day to day operation of your practice? 

Remote working has become normalised across many sectors in the last two years, but in a hands-on, face to face, sector such as dental & clinical practice reducing contact can be challenging. 

Your choice of Practice Management Software is absolutely critical to the success and growth of your business. You and your team will be spending up to eight hours a day logged into the system and using it to run and monitor many of the core tasks that your practice performs all day, every day - so it needs to be a real friend to all of you! 

Video consultation has been steadily growing in popularity in recent years, but the advent of lockdown and remote/contactless working has transformed it from an added value service for early adopters to a mainstream service for many clinics. But how should you approach video consultation & what tools should you use to manage and deliver it? 

Lockdown and the COVID crisis fast-tracked a move towards remote working and contactless patient journey’s that was already underway in the clinical sector. Online solutions to patient management and engagement have been in place for the last few years, but their adoption and implementation has sky-rocketed since March 2020. 

For any dentist, bookings are business. Without easy access to your services, your patients will go elsewhere to get their needs met. In today’s world easy access means online and automated - without the need to try and get through on a busy phone line and scribble times and dates on a piece of paper, hoping that they have remembered them properly. 

E-signing and digital signing have become increasingly common in recent years, a process which has only been accelerated by the pandemic. But what are the implications of this for your clinic? What is the difference between a digital and a physical signature? Can a digital signature actually replace a physical one for legal and compliance?