Aerona | Resources

Online patient engagement has moved from a desirable feature for a dental clinic to an absolutely essential one over the last 18 months. The move online was well underway before the lockdown years, but has been massively accelerated since. 

Dentists across the UK, Ireland, Europe and the World know that Aerona's Customer Success team is the best in the business - because they overwhelmingly give us Five Star ratings for our response times, ability to solve problems, and the sheer friendliness of the team. 

If you are a clinic or business that is not taking online payments in 2022, are you even really a business?! 

It is a truism that in business, if you are not going forward, then you are going backwards. Sitting still is not an option if you want your practice to succeed and to thrive. 

If your Practice Management Software isn’t directly helping to improve efficiency & drive down costs across your Clinic, then what exactly is it doing? In an ever-changing world of technology, keeping up to date with the latest software and the widest functionality can mean the difference between actively saving time & money every single day, or not. 

Many practice management systems now offer a Patient Portal as a key feature, and the terminology has become well and truly embedded in the clinical and dental sectors. But what does it actually mean? What is a Patient Portal and how might it actually help you in the day to day operation of your practice? 

Remote working has become normalised across many sectors in the last two years, but in a hands-on, face to face, sector such as dental & clinical practice reducing contact can be challenging. 

Video consultation has been steadily growing in popularity in recent years, but the advent of lockdown and remote/contactless working has transformed it from an added value service for early adopters to a mainstream service for many clinics. But how should you approach video consultation & what tools should you use to manage and deliver it? 

Lockdown and the COVID crisis fast-tracked a move towards remote working and contactless patient journey’s that was already underway in the clinical sector. Online solutions to patient management and engagement have been in place for the last few years, but their adoption and implementation has sky-rocketed since March 2020.