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Developing a contactless Patient Journey | Aerona

Written by John Andrew | 17 September 2020

Most practices have been digital for some time now, but not all digital solutions are the same. Unless you have a Cloud-based practice management solution which allows you to access every aspect of your business – from a patient’s entire clinical history; your ADY by practice or treatment; treatment plan uptake; cashflow breakdown; or an analysis of your appointment book performance –  then you cannot really control or direct your Practice remotely.

Cloud-based means seamless access from any device in any location. As remote working and social distancing embeds itself in our lives for the foreseeable future this functionality is essential for any effective business operation.

Remote Consultation!

Teledentistry is here, and here to stay.

The willingness and ability of patients to accept online consultation and triaging will be a key legacy of the lockdown within the sector.

For the protection of yourself, your staff and your patients, Teledentistry will be the emerging trend of the next year.

If you have invested in a platform that supports a digital relationship with your patients then the shift to Teledentistry will be smooth as part of the integrated offer of technology driven platforms such as AeronaClinic. If you haven’t then it is time to upskill and invest now in the software and the training to enable you to stay ahead of patient needs in a competitive market.

Contactless is King!

Teledentistry is just part of a suite of tools that you need to be adopting across your Practice.

Integrated cashless payments should be a standard feature of your Practice Management software. AeronaClinic partners with GoCardless and Stripe to remove all cash handling from your business and streamline your financial reporting.

Patient portals and digital signing are also essential tools for developing rich online relationships with patients that allow you to understand their needs and interests, process consents and patient assessments without any physical contact or even visiting the Practice. These tools not only reduce contact but also provide you with rich patient data for targeted engagements and promotions.

Time to act

With the digital realm already replacing the physical realm in so many aspects of life under COVID, it really has never been more important to ensure that you have the very best quality, up to date and most innovative software in place to run your business.

We’re here to help you with that. Contact us today, to prepare for tomorrow!