With each passing week it becomes clearer and clearer that there is unlikely to be an end to the current instability any time soon. As restrictions on movement are paused, rolled back, stepped forward or even abandoned in favour of full-lockdowns in some areas, we are all learning and adapting in real time to ongoing change.
The one clear constant in our sector is clinical need.
Initial hopes for a short disruption of treatments followed by an extra busy catch-up period, now seem to be less than realistic and any successful practice requires a flexible tool, with remote capabilities, to allow them to continue to meet patient needs and grow new business.
New problems, new solutions
Any practice must be able to offer a core service to patients, regardless of the wider conditions and any practice owner needs instant access to deep dive performance analysis of their business if they are to maximise continuity and efficiency through this period.
Services such as online consultation have become mainstreamed in just a few months, but is your solution hard-baked into your Practice Management software, or are you relying on zoom, skype, facetime etc and all of the GDPR, integration and security issues that these solutions can throw up?
Can you drill down in to your business performance by day, by clinician, by treatment etc whilst sitting at home using your phone? Are you maximizing the use of online to deal with appointment bookings, patient histories and consents and targeted marketing without compromising safety? Can you action bulk patient communications by online and SMS from your home office and at short notice if required?
A modern crisis!
If the answer to these questions is yes, then you are already putting yourself in the best possible position to navigate through the coming winter months.
But if the answer is no, then perhaps it is time to review your Practice Management Software provider and get a look at what the latest solutions can offer you.
This modern crisis requires the most modern response – is that really what you are doing?
Visit www.aerona.com today to book a demo or call 028 7000 2040 to talk our Customer Success team and find out how Aerona can help you.